Among thousands of online stores, iHerb emerged with the best feature that immediately propelled it to the top and made it compete with e-commerce giants like Amazon, Alibaba, and others.
And this feature was like a very powerful weapon that made their customers trust them more and more, and it was confirmed with evidence that
And the feature was the iHerb’s i-Tested program, which we will explain in detail how it works, its purpose, and how iHerb customers have responded to it!
What is the i-Tested feature in iHerb?
It is a feature that was created by iHerb, based on a contract between iHerb and external laboratories to test the products available in iHerb’s warehouses and ensure their reliability and quality.
The i-Tested badge is placed next to each product that has undergone laboratory testing. This has encouraged customers to purchase reliable products that have been thoroughly examined and ensured for their quality and safety, especially when it comes to baby products.
Sales have increase By 2500% within just one year of issuing Mizia i-Tested، Where this feature was released in the year 2018.
Who tests iHerb products?
Starting from 2018, iHerb store announced that it has contracted with specialized laboratory facilities to conduct tests. : ABC, Alkemist, Eurofins
They are specialized laboratories that test products to ensure their quality and guarantee before use. For each product, a complete test report and examination result are generated for every testing method. These are then integrated into the order page within any product on iHerb, confirmed with the i-Tested label.
How often is testing of an already trusted product repeated?
The products that have already obtained the i-Tested badge undergo testing every 6 months to ensure consistent quality from the manufacturing company. iHerb store has confirmed that the i-Tested feature contracts with renowned government agencies such as iFOS, GOED, DHSEA, AHPA, US FDA, USP, UNPA, and ISO.